Warranty & Repairs

Mobify Shop offers a six-month product warranty, including repair support for faults covered by the warranty.

Request a Repair

If your product develops a problem, contact our team with:

• Your order number or other proof of purchase.

• The product name.

• A description of the fault.

• Photos or a short video showing the issue, where possible.

We will assess the issue and arrange a repair if it is covered by your warranty. Please contact us before sending your product back so we can provide return instructions.

If a repair is not possible, we will explain the available options in accordance with your consumer rights.

Damaged on Arrival?

Please contact us as soon as possible if your product arrives damaged. Keep the packaging where possible and send clear photographs of the product and parcel.

An unboxing video can help us investigate, but it is not required to exercise your statutory consumer rights.

Your Consumer Rights

Our warranty is additional to your statutory consumer rights and does not replace or restrict them. Your legal rights may continue after the six-month warranty expires.

Contact Us

Email: team@mobifyshop.com
Phone: +44 7456 639666
Website: mobifyshop.com